At Blue Dragon Appliance Repair, we don’t hide behind legalese or fine print. We believe in fixing things right — and standing behind our work with integrity.

2-Year Warranty – Parts & Labor

Every repair we perform is backed by a full 2-year warranty on parts and labor. If the same part fails for the same reason, we’ll fix it again at no charge.

No exclusions.

No tricks.

No “limited coverage” gimmicks.

If we fixed it and it fails again, it’s our responsibility — period.

What If Something Else Breaks?

Life isn’t always simple. If an unrelated issue pops up after our repair, we’ve still got your back.

Within 12 months: You pay only for the new part — we’ll cover the labor.

Between 12 and 24 months: You pay the part cost and a basic service call. No full labor rate. No new repair fee.

This way, you’re never left thinking, “I should’ve just replaced the machine.”

Return Visits & Recurring Issues

If we have to return for anything related to our original repair — even if it’s borderline — you won’t pay another service call fee. Whether it’s a fluke wiring issue, freak pest damage, or something weird that no one could’ve predicted, we’ll still stand by our work. We’re not just fixing appliances — we’re building trust.

Exclusions & Common-Sense Limits

To keep our policy sustainable and fair:

Warranty does not cover issues caused by misuse, neglect, pest infestations, power surges, or external events (unless we choose to waive the fee anyway).

Warranty is void if the appliance is moved, altered, or tampered with by another party.

We reserve the right to deny coverage if there’s evidence of abuse or intentional damage.

The Fine Print (Still in Plain English)

We prefer honesty over legal gymnastics. But here are the standard terms:

Scope : Warranty applies only to the specific repair and the parts we installed. It doesn’t extend to unrelated components unless stated above.

Damage Exclusions : No coverage for cosmetic issues, physical damage, flooding, pest intrusion, or manufacturer defects unrelated to our repair.

Transferability : Warranty is valid only for the original customer at the original service address.

Parts : We use OEM or high-quality equivalent parts. We’re not responsible for factory defects or discontinued parts. If a part fails under its own manufacturer warranty, we’ll help you process the claim — but labor may not be included unless covered under our policy.

Right to Refuse Service : We reserve the right to deny warranty work in cases of repeated abuse, fraud, non-payment of previous invoices, or unreasonable service demands.

Goodwill Clause : If something falls outside the exact policy but feels unfair, we may still offer a solution at our discretion. We lean toward fairness — not finger-pointing.